Shipping & Delivery Policy
Welcome to Dukaan Xpress!
We’re committed to delivering your orders as quickly and safely as possible. Here’s everything you need to know about our shipping and delivery process.
🚚 Shipping Information
We deliver all over India.
Orders are processed and dispatched within 24-48 hours after confirmation.
Our deliveries are handled by trusted courier partners to ensure fast and secure shipping.
📅 Estimated Delivery Time
Location Type Estimated Delivery Time
Metro Cities 2-4 Business Days
Other Cities 3-7 Business Days
Remote Areas 5-9 Business Days
Note: Delivery times may vary slightly during holidays or unforeseen situations.
💸 Shipping Charges
Free Shipping on all prepaid orders above ₹499
For orders below ₹499:
Prepaid: ₹49
Cash on Delivery (COD): ₹69
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🔄 Order Tracking
Once your order is shipped, you will receive an email or SMS with your tracking number and a link to track your package in real-time.
You can also track your order from the ‘Track Your Order’ section on our website using your order number.
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📦 Order Packaging
All products are packed securely in tamper-proof, eco-friendly packaging to ensure your order reaches you in perfect condition.
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🚫 Non-Delivery Areas
Currently, we do not deliver to certain remote or restricted areas due to logistical limitations. If your pin code is non-serviceable, you will be notified at the time of checkout.
❓ Need Help?
For any shipping or delivery-related questions, feel free to contact our support team:
📧 Email: support@dukaanxpress
.co.in
📞 Phone/WhatsApp: +91-9039210254
⏰ Available: 10 AM – 7 PM (Mon–Sat)